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Summary
When you click "My Account" from the index menu the summary section gives you a quick glimpse of your account activity. The following information is defined in the summary:
General
Listings being watched - The number of listings in your watch list Listings being bid on - The number of listings you are bidding on Listings won - The number of listings where you have the winning bid Listings not won - The number of listings where you do not have the winning bid Successful listings - Your listings that closed successfully (closed with a winning bid) Unsuccessful listings - Your listings that have closed without a winning bid Active listings - Your live listings Listing Templates - The number of templates you have created Invoice Purchases - The number of invoices for your purchases Invoice Sales - The number of invoices for your sales
Action Needed
Invoices awaiting payment - Invoices needing payment Listings awaiting payment - Total listings needing payment Listings awaiting invoice - The number of listings that have not been invoiced Templates were recently added - number of new templates RFQ Listings need a winner selected - The number of RFQ listings that require you to select a winner Listings need feedback - The number of listings where you have not yet left feedback
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My Bidding
Watching
Price – The current price of the item Shipping Cost - The cost to ship the item as defined by the seller User ID – The user listing the item # Bids – Total number of bids the item has received, or the total number of items sold in a fixed price listing Time Left – The amount of time until the listing ends (In the last 60 minutes, the time extends for another minute if a bid is made) Listing Number – The listing number is displayed in ( ) parenthesis Listing Title – The listing title is displayed after the listing number
How to remove an Item from your watch list:
Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list.
View Sellers Other Items – This button allows a user to view the seller’s other items. If the seller has a storefront, you will be directed to this seller’s store.
Contact Seller – An email will be sent containing the message that is entered into the contact user form
Bidding
Current Price – The current winning bid Shipping Cost - The cost to ship the item as defined by the seller Bid Amount – The maximum amount you have bid on a listing Time Left – The amount of time until the listing ends (In the last 60 minutes, the time extends for another minute if a bid is made) Listing Number – The listing number is displayed in ( ) parenthesis Listing Title – The listing title is displayed after the listing number User ID – The user listing the item
Won
Lister ID – The User ID of the person who created the listing Sale Price – The amount of the sale (highest accepted bid or fixed price) Quantity – Number of items you have selected to purchase Sale Date – Date the listing ended or item was purchased with Buy Now Status – The communication status (by icon) between the buyer and seller Remove from list – This allows a user to remove old completed transactions
Action Panel: Options will vary depending on purchasing scenario.
View Invoice - View your invoice with the option to print. Create Invoice - This option is available for winning bidders on RFQ and Reverse Auctions. Checkout - Pay for your invoice. This option is available if the seller accepts immediate payment.
Note: This will be available if the seller accepts immediate payments through the PayPal standard payment services.
Leave Feedback – Buyer is directed to their “Leave Feedback” section (this is available if the buyer has not left feedback for this transaction)
How to remove a transaction:
Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list.
Not Won
Final Price – The final selling price of the item My Max Bid – The maximum amount you bid on the item Seller ID – The username of the seller End Date – The date the listing ended View Seller’s Other Items – This button allows a user to view the seller’s other items. If the seller has a storefront, the user will be directed to this seller’s store. Contact Seller - An email will be sent containing the message that is entered into the contact user form. Remove from list - This allows a user to remove non-winning listing records How to remove a transaction:
Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list.
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Listings
Successful (sold)
Winner ID – The username of the Buyer Sale Price – The final price of the item (does not include shipping or tax) Quantity – The quantity of goods purchased Sale Date – The date the bidding ended on an auction listing or the date a fixed price item was purchased with “Buy Now” Status - The communication status (by icon) between the buyer and seller
Action Panel: Options will vary depending on selling scenario.
Create Invoice – Creates the invoice for your buyer View Invoice – View the invoice associated with this listing with the option to print Leave Feedback – The Seller is directed to their “Leave Feedback” section (this is available if the seller has not left feedback for this transaction)
Unsuccessful (not sold)
Highest Bid – The highest bid received Reserve – The reserve price of the listing (auctions only) #Bids – The number of bids the listing received #Watchers – The number of users who have this item on their watch list End Date – The date the listing expired Status – Copied, or not copied. List Similar – Create a new listing similar to this expired listing. Remove From List – Remove this listing record from view. Copy Listing – Select the checkbox and click “Copy Listing(s)” to add this as a new template
Active Listings
Quantity – The quantity available Current Price – The current bid price (or the only price for a fixed price listing) Reserve – The reserve price (auctions only) #Bids – The current number of bids #Watching – The total number of users who have this item on their watch list Time Left – The amount of time until the listing ends (In the last 60 minutes, the time extends for another minute if a bid is made) Edit Listing – Edit or add information to the listing End Early – Cancel the listing before the scheduled end date Copy Listing(s) – Select the checkbox and click “Copy Listing(s)” to add this as a new template
Listing Templates
Create New Template – Select this to create a new listing template Quantity – The quantity available Current Price – The beginning bidding price or the fixed price Reserve – The reserve price (for auction listings) Buy Now – The Buy Now price (for auction listings) Created - The date the template was created Edit Template – Change the listing information Activate Listing(s) – Activate a listing template Delete Template(s) – Delete a listing template (non-recoverable)
Scheduled
Number – The listing number Title – The listing title Duration – The number of days the listing will run when activated Date Start/Time – The date and time the listing will become active Edit Listing – Change the listing information
Preferences
The preferences set here will automatically populate the form when you list an item.
Item Location - Select the location for your listing, this is an advanced search option Preferred Currency - Currency you are selling your items in. PayPal Email Address - The email address used to accept PayPal payments Shipping Cost - The base shipping cost for your items Extra Item Shipping Cost - Discounted shipping for additional items shipped to the same buyer. Immediate Payment - Options for accepting immediate payment with the PayPal Service
- Optional - Allow instant checkout (buyer choose instant checkout to pay immediately)
- Required - Require instant checkout for Buy Now and Fixed Price listings
- Not Allowed - Do not allow instant checkout. Buyer must wait for an invoice from the seller.
Default Tax Percent- Enter the tax percentage to be applied to all invoices and payments
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Invoices Purchases
Display - All non archived invoices are displayed by default with status icons. Select one of the following options to change the invoices displayed:
- Unpaid - All invoices that still need to be paid or have not been marked as paid by the seller
- Paid - All invoices with the "Paid" status will be displayed
- Not Shipped - All invoices that have not been marked as shipped
- Shipped - All invoices with the "Shipped" status will be displayed
- All - All non archived invoices will be displayed
- Archived - All Invoices that you have archived
Filter: Filter the displayed invoices by Username, Listing #, or Invoice #.
- Enter your value in one of the form fields.
- Click the button marked "View".
To clear the Filtered values, click the button marked "Reset".
Contact Seller - Select the envelope to contact the seller using an online form. Archive Invoice(s) - Check off each invoice and click the button marked "Archive Invoice(s)" to hide old invoices from being displayed. View/Print - View or print an invoice for your records. Checkout - Pay Invoice. Due - This is the total amount due from the invoice. It includes any added shipping or tax.
Invoice Details
Multiple items from one seller may or may not appear on a single invoice.
Invoices include the following information:
- Website name
- Payee username and address
- Bill to and Ship to address
- Payee comments
- Item title and listing number
- Quantity of goods
- Unit Price
- Subtotal
- Shipping and Handling
- Tax
- Total amount due
- Payments made
- Invoice price adjustments (will only appear if entered by the payee)
Invoices Sales
Display - All non archived invoices are displayed by default with status icons. Select one of the following options to change the invoices displayed:
- Unpaid - All invoices that still need to be paid or have not been marked as paid
- Paid - All invoices with the "Paid" status will be displayed
- Not Shipped - All invoices that have not been marked as shipped
- Shipped - All invoices with the "Shipped" status will be displayed
- All - All non archived invoices will be displayed
- Archived - All Invoices that you have archived
Filter: Filter the displayed invoices by Username, Listing #, or Invoice #.
- Enter your value in one of the form fields.
- Click the button marked "View".
To clear the Filtered values, click the button marked "Reset".
Contact Buyer - Select the envelope to contact the buyer using an online form. Archive Invoice(s) - Check off each invoice and click the button marked "Archive Invoice(s)" to hide old invoices from being displayed. View/Print - View or print an invoice for your records. Edit - Multiple items to one buyer may or may not appear on a single invoice.
The following information is editable:
- Comments - Add a comment to the invoice
- Tracking - Add shipping tracking information
- Remove - Remove items from the invoice
- Taxable? - Check to enable tax on the item. Uncheck if the item is not taxed.
- Shipping - The amount of shipping charged for each listing. Additional items on the invoice use the "Extra Item Shipping Cost" defined for the listing.
- Tax - change the tax percentage for the invoice
- Adjustments - Credit or debit the invoice by adding a price adjustment
- Payments - Add individual payments and payment details here.
Email - Send the invoice via email to the buyer Due - This is the total amount due from the invoice. It includes any added shipping or tax. Mark Paid - Select this button to mark the invoice as being paid in full. Partial payments can be added by editing the invoice. Mark Shipped / Mark Not Shipped - Select this button to change the order status to 'shipped', if a mistake is made this option can be undone by selecting "Mark Not Shipped"
Invoice Details
Multiple items from one seller may or may not appear on a single invoice.
Invoices include the following information:
- Website name
- Payee username and address
- Bill to and Ship to address
- Payee comments
- Item title and listing number
- Quantity of goods
- Unit Price
- Subtotal
- Shipping and Handling
- Tax
- Total amount due
- Payments made
- Invoice price adjustments (will only appear if entered by the payee)
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Feedback
My Feedback – This section lists the users who left feedback, their comment, whether it is positive, neutral, or negative, date, and item number.
Leave Feedback - A user can only leave feedback once per listing number, and that user must be one of the two parties involved in the transaction. To leave feedback:
- Check the box(s) of the listing(s) where feedback will be left.
- Select feedback status (Positive, Negative, Neutral).
- Enter comment.
- Click “Leave feedback for selected users”.
Account
Account Details
Request to Change Username – Change your email address here. To change your username is at the sole discretion of the site administrator. Enter the new username and a email notice will be sent to the site administrator requesting the change.
Change Account Information – This section allows you to update your personal information, address, email address and email settings.
Change Password – This allows you to change their password at any time.
- Enter current password (case sensitive).
- Enter new password.
- Confirm new password.
- Click “Change Password”
Billing Details
Change Billing Info – This allows you to change your billing address and credit card information.
Make Payment – This is where you can submit a payment for the charges you have incurred from using the website. You must enter the amount in the field provided.
View Invoice/Hide Invoice – You can define the date range of charges/payments to view. Each transaction will have a status of either “completed” or “pending”. Pending transactions are not included in the total due.
Storefront
Store Title - The name of the store Short Description – This short description is shown on the main stores page beneath the store title Upload Banner – The store banner is displayed on the user’s store page (suggested size is 468 x 60 standard banner) Upload Logo – This logo is show on the main stores page for all randomly selected featured stores About the Store – Information is displayed in the user’s store, accessible by selecting the “About the store” tab Close Storefront – Disable the storefront feature. Confirm Changes - Preview the storefront details. Correct Changes – This allows the user to go back to fix any errors before saving the new changes. Cancel Changes – This cancels all new changes. Save Changes – This saves all new changes. Quick Links: View Store – Brings you to your storefront. Quick Links: Inventory – Brings you to Selling > Active Listings in My Account section Quick Links: Recently Sold – Brings you to Selling > Sold your My Account section
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Public Profile
This allows you to give more information about yourself or your business. This information is displayed alongside your feedback. The link to a your profile will appear next to your username on your item listing pages.
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Item Listing Details
Every item listing created will have its own display page. This page is what prospective buyers will see. The following information will also appear on the listing detail page.
Comments & Ask the Seller a Question - There are two ways to post a question to the seller (Contact User Form), by clicking the username or selecting “Ask the seller a question” from the listing details page. Only verified registered users can access this function. After submitting the Contact User Form, the message is posted on the item detail page and the seller receives an email notification. The seller must login to answer the user directly from the listing detail page.
Mail This Item to a Friend – Enter an email address into the “To” field of the form to send your message and a link to this listing.
Watch This Item – Selecting this option adds this listing to your “Watch List”. This is only available for registered users.
Bid History (Auctions and Dutch Auctions) – Lists the username, bid amount, and date of bid. Since traditional auctions use auto bidding, only the current winning bid is shown. Dutch Auction bid histories show the maximum bid by each user.
Purchase History (Fixed Price Listings) – Lists the username, quantity, purchase amount, and purchase date.
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